The category ‘users who have difficulties understanding things’ covers a wide range of conditions from dyslexia through to dementia. Since the range of conditions is so wide, the range of appropriate and reasonable adjustments is also very wide. Some learner needs will be perfectly satisfied by very modest adjustments whilst others may pose real challenges.

Among the most important points to consider when creating or adapting resources for these users are:

• There is no single solution for accessibility
• The optimum "reasonable adjustment" may depend on the nature of the learner, the nature of the impairment, the nature of the resource, the learning objectives and the context of use
• The most time-consuming and expensive adjustments are not always the most effective
• Staff supporting learners often have a range of alternative adjustments they can make in discussion with the learner.

A range of users can find it difficult to understand things, from people with visual impairments to people who are dyslexic.

For a greater understanding of the needs of these areas please see the links below:

• Users who have difficulty seeing things
• Users who have difficulty hearing things
• Users who have difficulties communicating
• Users who have difficulties concentrating
• Users who are dyslexic